What does deployment included mean?
We handle the complete setup: register the domain, set up server and SSL certificate, publish and check your website. You need no other provider and pay no setup fee.
Which package fits?
Basis is enough if your website rarely changes. Plus is right if you maintain content and want a monthly report. Pro pays off when SEO and ongoing changes matter. Partner, when you have several languages, mailboxes or locations or want to advertise with Grow.
Can I switch packages?
Yes. Upgrades are possible at any time, downgrades at the end of the term.
Where is my data stored?
On servers in Germany. A data processing agreement is part of every package.
How quickly do I get help?
Via Support in the customer area. goetz_AI Assistant, our AI, usually answers simple questions right away; anything a person needs to handle is usually answered within two business days, from Pro the next business day. Outages are handled first.
What happens if I cancel?
You receive the auth code for your domain and all content and images as an export.